Help
Frequently asked questions
Everything about our self-guided NYC audio walking tours — purchase, access codes, languages, and Tour Studio for businesses.
Questions
Choose a route on aventoursnyc-audios.com (Wall Street, Brooklyn Bridge & Dumbo, or High Line & Chelsea), pick your language, and pay $16 once via Stripe. Your access code arrives by email immediately—no subscription, no app download.
Enter your access code at aventoursnyc-audios.com/start. Follow the interactive GPS map on your phone. Audio plays automatically as you approach each stop—pause, replay, or linger anytime. Works in any mobile browser.
Three self-guided NYC walking routes: Wall Street & Financial District (1–2 hours), Brooklyn Bridge & Dumbo (2–3 hours), and High Line & Chelsea (2–2.5 hours). Each is $16 one-time and available in six languages.
English, Spanish, French, German, Italian, and Portuguese. Buy once and walk in any language you choose—switch languages from the player when you start your tour.
Audio tour purchases are processed securely via Stripe on aventoursnyc-audios.com. Major cards and common digital wallets are supported at checkout.
No. AventoursNYC audio guides open in your phone’s browser. No App Store, no Google Play, no account required beyond your access code.
A charged smartphone with mobile data or Wi‑Fi, headphones or earbuds, comfortable walking shoes, and weather-appropriate clothing. Optional: portable battery and water.
Yes. Tours use clear descriptive narration and are self-paced. You control playback and can pause anytime. The experience works well for visitors who prefer learning by listening.
Yes. Tour Studio is our white-label, browser-based platform for museums, hotels, tour operators, and tourism organizations. Visitors open a branded audio experience on their phones — no app download.
Your code is active so you can complete the route at your pace. Check your purchase email for the exact access window, then enter the code anytime at aventoursnyc-audios.com/start.
Each purchase includes one access code for one device. Companions who want their own narration should purchase separately so everyone can listen in their preferred language.
Go to aventoursnyc-audios.com/start, enter your code, allow location access for GPS-triggered audio, and begin walking. Need help? WhatsApp +1 (646) 420-1522 or email aventoursnyc@gmail.com.
Support
Still need help?
Message us on WhatsApp or email — we usually reply within a few hours during business hours.